Delivery app DoorDash has broken its own gig worker model to hire couriers as employees for the first time, as part of a move to enter the crowded race for under 15-minute deliveries.
Sixty couriers working full-time for DoorDash’s pilot launch in New York will be hired with set pay and benefits, a departure from the existing gig worker model that the company has spent tens of millions of dollars to protect in the face of legislative pressure.
Employees will work for a newly created DoorDash subsidiary named DashCorps, and will rotate between biking orders to customers but also some “shelf-stocking, customer support and administrative work”.
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