The India chief executive of software giant Salesforce said the country’s IT sector is grappling with a skills shortage “crisis”, as companies struggle to meet surging demand and compete with well-funded tech start-ups for workers.
The shortage is challenging India’s IT companies, which serve as the foundation of the country’s services industry and as back offices to the world’s biggest companies, including Citibank UK, Microsoft and AstraZeneca.
Arundhati Bhattacharya, Salesforce India chief executive, said that her company was rushing to hire and train staff, after the pandemic had driven up demand as companies have embraced online working and services.
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