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Legoland and Madame Tussauds owner to roll out surge pricing

Merlin Entertainments plans to introduce dynamic pricing to offset decline in visitors since pandemic
The Legoland theme park at Windsor just outside London. About 62.1mn customers visited Merlin’s attractions worldwide last year, still below the 67mn visitors recorded in 2019

The owner of Legoland, Sea Life and Madame Tussauds plans to charge visitors more during peak summer weekends than rainy weekdays in the off-season, as it seeks to make up for fewer visitor numbers than before the Covid-19 pandemic.

Scott O’Neil, chief executive of Merlin Entertainments, said the company was building a dynamic pricing model — widely known as surge pricing — to be introduced at its top 20 global attractions by the end of 2024, and major US attractions next year.

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