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What caused the huge global IT outage?

Minor update sparks havoc among businesses that use equipment running Windows

Friday’s Microsoft problems are already shaping up to be one of the biggest IT outages ever, affecting countless businesses and individuals all over the world. It is another example of how a minor technical change, made by a company that is unknown to most outside the IT industry, can wreak widespread havoc.

What happened?

Companies are grappling with problems affecting PCs, servers and other IT equipment running Microsoft Windows. Affected PC users are seeing a “blue screen of death”, indicating that Windows has failed to load.

Microsoft has blamed a flawed update from CrowdStrike, a security software vendor.

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