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Insurers’ losses from global IT outage could reach billions

Disruption to companies’ systems estimated to be most significant loss event since NotPetya malware attacks of 2017

The insurance industry is braced for losses that could run into the billions after last week’s worldwide IT outage exposed the vulnerabilities of a global economy run on a handful of software platforms.

Industries ranging from airlines to retailers were thrown into turmoil on Friday after a botched update from security firm CrowdStrike triggered one of the biggest-ever IT outages, affecting more than 8mn devices reliant on Microsoft Windows software.

Cyber experts said it was a painful reminder of the systemic nature of cyber risk, and showed how an innocuous software update could cause as much disruption as a malicious cyber attack.  

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