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OpenAI’s mind-boggling growth masks challenges

As it races towards 1bn users the AI company needs to explain what, exactly, ChatGPT is for
An AI-generated image of OpenAI chief executive Sam Altman created by ChatGPT

Whatever the ultimate impact on our world of OpenAI and the human-level artificial intelligence it aspires to build, it can already claim one entry in the history books. No other company has ever built a consumer internet empire so fast.

It took Google 13 years to reach 1bn users, while Facebook reached the same milestone in eight. Thanks to the viral success of ChatGPT, OpenAI looks on track to get there in three.

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