FT商学院

From AI to ROI

Research shows implementation of the technology can help to increase revenue in the real economy

The writer is head of AI and Data Science at HSBC

Markets love drama. Few tropes have spread faster this year than the claim that artificial intelligence is an asset bubble in search of a pin. Coverage that explicitly mentions an “AI bubble” has proliferated.

The narrative we hear is that trillions are being committed to AI investment, but little is showing up in revenues or productivity gains. It’s a neat narrative but it’s also increasingly wrong.

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