Relaxed, with stretches of time between ice creams, a Spanish beach holiday seemed the perfect moment to tackle an issue that had been weighing on me for months: cancelling a tech subscription. So I found myself passed between customer service assistants for over an hour, increasingly frazzled, before giving up. Big tech, 1; me, 0.
在西班牙海边度假时，我心情放松，吃完一支冰淇淋到下一支之间都有大把空闲，我觉得这是解决一件困扰我数月的问题的最佳时机：取消一项科技订阅。结果我被客服人员来回转接了一个多小时，愈发心烦意乱，最终放弃。科技巨头1分；我0分。
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