The supply chain problems of US retailers are being exacerbated by computer programmes known as “Grinch bots” that are buying up the most sought-after holiday gifts in split-second online swoops.
The software has been primed to scan websites for in-demand products then snap them up as soon as they become available, prompting comparisons to the Christmas-stealing Dr Seuss character.
Entrepreneurs have built businesses around the tools, using them to buy products in bulk and then sell them at higher prices elsewhere. Other individuals use them to secure items on their own holiday shopping lists.
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