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Legal departments wake up to digital benefits beyond efficiency

Technology has the potential to forge closer relationships between law firms and clients

When DLA Piper partner Jim Delkousis jumped ship from the law firm to set up a legal technology business in Melbourne, little did he know he was about to feel the “loneliest” he ever had.

He was convinced that the way big companies hire lawyers needed an overhaul. But the next few years turned out to be “a hard sell” and “by far the hardest thing I’ve ever done”.

Six years later, and Persuit, the marketplace he founded for companies to hire external lawyers, has a client list that includes US retailer Walmart and Swiss pharmaceuticals group Novartis. And he is busier than ever.

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