The murky resignation of Brian Dunn, chief executive of Best Buy, is unlikely to solve the company’s problems. But it is a giddy bonanza for the armchair pundits who know what the world’s largest electronics retailer should have done to protect itself from the growth of internet retail. They would have cut more costs (or maybe fewer), provided better customer service, built a proper online portal, and avoided costly international forays.
百思买(Best Buy)首席行政官邓恩(Brian Dunn)令人费解的辞职,不太可能解决该公司的问题。但这对“椅子评论家”来说是极好的谈资,他们知道在互联网零售日益增长的情况下,世界最大的电子产品零售商原本应做些什么来自保。百思买本该更大幅度(或更小幅度)削减成本,提供更好的客户服务,打造一个像模像样的网上门户,以及避免代价不菲的海外拓展。
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