The race to dominate India’s taxi market has taken a bitter turn with Uber of the US accusing a local rival, OlaCab, of using dirty tricks to disrupt its business.
In a lawsuit filed in the Delhi High Court, the San Francisco-based ride-hailing app alleges that Ola employees made more than 400,000 false bookings, summoning Uber drivers to fetch passengers who never materialised. To do so they created 93,000 fake rider accounts, the complaint alleges.
Uber, which has invested $1bn in India over the past nine months, says the bookings cost it nearly $8,000 in cancellation fees to frustrated drivers.
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