人工智能

In Singapore, service comes with robotic smile

Rapid advances in artificial intelligence are feared by many in Europe and the US, with scientists warning of mass unemployment. But in Singapore, where restrictions on foreign workers have left many companies struggling for staff, service sector businesses are increasingly finding automated solutions to their workforce crunch.

From restaurants to hospitals, robots are being rolled out in a government-backed push to help businesses survive a tight labour market.

Louis Tan, chief operating officer of Singapore’s Mount Elizabeth Novena hospital, said: “The government is clamping down on foreign workers — there is difficulty in hiring even skilled workers. Technology has turned out to be one of the solutions.”

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