At first glance, San Francisco’s Victorian-era apartment buildings do not seem to have been much affected by tech innovation.
However, the city’s biggest landlord knows differently. Veritas Investments, which has $3bn of real estate under management, says new customer demands for flexibility and convenience are upending the lettings industry.
Companies such as Airbnb have made the practice of staying in a stranger’s home seem normal, and real estate companies and landlords are now grappling with how to deal with this change.
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