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Airbnb hosts use platform to lure clients into private rentals

Property owners look to avoid fees after being badly burnt by pandemic refunds

The pressures of the pandemic are driving more Airbnb hosts to lure users into booking their properties privately, further straining the already fraught relationship between the company and some of its larger hosts.

The shift comes as hosts have been badly burnt by the pandemic, in particular by being forced to provide full refunds for cancelled stays.

As a result, some “professional” hosts — those with multiple listings — have stepped up efforts to circumvent the company’s policies, essentially using Airbnb as a marketing platform in order to arrange future off-site rentals that avoid its fees.

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