When Dave Calhoun, chief executive of Boeing, addressed its employees this week about a brush with disaster on a 737 Max aircraft carrying 171 passengers, he choked up. “I got kids, I got grandkids and so do you. This stuff matters. Everything matters, every detail matters,” he told them.I don’t doubt Calhoun’s sincerity but Boeing has made emotional pledges to improve its safety record before and those did not prevent this accident. No matter how hard it pulls at its internal controls to reform how it designs and builds aircraft, it has not fully changed course. The most famous aerospace company in the US has a big credibility problem.
上周，当波音(Boeing)首席执行官戴夫•卡尔霍恩(Dave Calhoun)就一架载有171名乘客的737 Max飞机险些遭遇灾难向员工讲话时，他哽咽了。“我有孩子，我有孙子，你们也有。这件事情很重要。一切都很重要，每个细节都很重要，”他告诉他们。