Personalisation is nothing new. As with the old days of retail banking — when a bank manager saw clients in person and took time to become familiar with their circumstances — it is about building a relationship with customers.
个性化并不是什么新鲜事。就像过去的零售银行业务一样——当银行经理亲自见客户并花时间了解他们的情况——这是与客户建立关系的过程。
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