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How car loans became Britain’s latest consumer finance scandal

Hidden commissions to car dealers inflated costs for buyers. The legal fallout could cost banks billions and restrict access to credit

When Marcus Johnson drove his Suzuki Swift out of a dealership in south Wales in 2017, he had no idea that he was helping to precipitate another major UK financial scandal.

The 34-year-old factory supervisor from Cwmbran tells the Financial Times he was “in and out of the place within an hour” having put down a £100 deposit and signed a loan agreement to fund the rest of the £6,499 sticker price. The £154 monthly cost seemed in line with what some of his friends were paying.

What he did not realise was that a big chunk of the interest he was being charged was to fund a £1,650 commission — a quarter of the vehicle’s purchase price — to the Cardiff-based dealership for arranging the loan.

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