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ChatGPT and X hit by outage at online security group Cloudflare

US company finds no evidence of malicious activity and blames incident on ‘crash in the software system’

Online security company Cloudflare suffered a widespread global outage on Tuesday, forcing popular sites such as X and OpenAI’s ChatGPT to go offline for some users.

The San Francisco-based company said it had resolved the problem following several hours of disruption across a range of its customers’ apps and websites.

Cloudflare said the outage was caused by a configuration file that is automatically generated to manage threat traffic. It added the file “grew beyond an expected size of entries and triggered a crash in the software system that handles traffic for a number of Cloudflare’s services”.

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