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The AI Shift: Is this the ‘take off’ moment for AI agents?

Signals in large-scale data are finally converging with anecdotes of productivity gains

This article is an on-site version of our The AI Shift newsletter. Premium subscribers can sign up here to get the newsletter delivered every Thursday. Standard subscribers can upgrade to Premium here, or explore all FT newsletters

Welcome back to The AI Shift, our weekly dive into the evidence on how artificial intelligence is impacting the labour market. This week, as US software and professional services stocks tumble over fears of rapid disruption from the latest iteration of AI-powered tools, we ask whether the long-promised but long-missing impact of AI on robust measures of productivity in the tech sector is now here.

John writes

For much of last year, it felt like the AI-and-work story was a standoff between insistent anecdotes of massive productivity gains or impending layoffs on the one hand, and stubbornly stable trends in the hard labour market data. Evidence that AI is behind hiring slowdowns has proved equivocal at best, and as we covered at length in October, the productivity claims were generally refuted by directly measured evidence.

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