Workers have long feared robots would take their jobs. But today, the tables have turned as logistics and delivery companies automate their businesses to tackle labour shortages.
The monotony of some jobs makes recruiting and retaining workers harder, a growing problem across a range of sectors. Banks, for example, are automating boring “grunt work” to stop a talent drain.
In US and European warehouses, the pandemic expansion in online shopping has also accelerated the switch to automated systems and robots, which can cope more quickly and efficiently with increasingly complex orders as demand for next-day delivery rises and bottlenecks in the supply chain cause disruptions.
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