Not long ago I was in a private meeting with a chief executive and some of his lieutenants. Before the session got going, he turned to one of them and said: “Excellent job on xyz. You nailed it. Well done!”
This is exactly how praise is supposed to be given. It was immediate, specific and done in public.
I looked at the man who had just been praised and fancied I saw him get a little bigger. I then looked at the others around the table and fancied that each of them had shrunk a bit.
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