Lavina Bonar, founder of Sizers, which provides foam inserts to make loose shoes fit better, hired an accountant in London to help her company grow. He “was supposed to add value to our business but instead did no work and gave us incorrect advice”, she says. He missed tax deadlines and gave the wrong instructions on what allowances could be claimed, and Ms Bonar is now seeking a refund.
“You can’t go in with your eyes closed and just hand everything to your accountant,” she says.
Ms Bonar’s experience raises an important question for entrepreneurs who need professional advice: how can they be sure that the seeming wisdom offered by accountants, lawyers, marketing consultants and others is sound?
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