Pressure has been growing in the past few weeks for politicians and regulators to clamp down on the monopoly power of Big Tech. In a speech given in Washington DC on September 12, Maureen Ohlhausen, the acting chair of the Federal Trade Commission in the US, tried to pour cold water on the idea. “Given the clear consumer benefits of technology-driven innovation,” she said. “I am concerned about the push to adopt an approach that will disregard consumer benefits in the pursuit of other, perhaps even conflicting, goals.”
Her words echo US antitrust policy of the past 40 years: if companies bring down prices for consumers, they can be as big and as powerful, economically and politically, as they want to be. This hugely favours companies such as Google, Facebook and Amazon, which offer up services and products, from search results to self-publishing platforms, that are not just cheap, but free.
Yet Ms Ohlhausen is overlooking a key point: free is not free when you consider that we are not paying for these services in dollars, but in data, including everything from our credit card numbers to shopping records, to political choices and medical histories. How valuable is that personal data?