Five years ago Amazon started working on a secret project: how to eliminate the checkout line in stores. Amazon executives reasoned that most other aspects of physical shopping had been pretty much perfected, except for one thing — nobody likes waiting in line.
5年前，亚马逊(Amazon)开始研究一个秘密项目：如何消除商店里的结账排队现象。亚马逊高管们认为，实体店购物已经相当完美了，除了一件事以外——没有人喜欢排队等待。
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