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Lawyers turn to AI to expand pro bono work

New tech tools are enabling law firms to take on bigger projects and increase their impact

At the height of witness examinations for the UK government’s Covid-19 inquiry in 2023, Norton Rose Fulbright was receiving thousands of documents a week, which it was handling as part of its pro bono work for charity Save the Children.

The inquiry, launched in 2022, was examining decision-making in government during the pandemic, and the charity had wanted to look at how children’s rights had been considered in policy decisions.

“Even with a fairly substantially staffed review team — which comprised paralegals, Norton Rose Fulbright lawyers and barristers — [there was] absolutely no way we could get through that amount of material and find the stuff that was actually relevant,” explains David Wilkins, e-disclosure technical lead at the firm.

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