From Germany to Mexico, users of AI say their biggest concern is not being replaced by the technology but its propensity to make mistakes, according to one of the largest global surveys of AI use.
The findings are drawn from interviews with more than 80,000 users of Anthropic’s Claude chatbot across 159 countries, providing one of the most detailed snapshots yet of how people use AI – and how they feel about its risks and rewards.
Around 27 per cent of respondents said they were most anxious about mistakes made by AI, known as hallucinations, followed by 22 per cent concerned about job displacement and the impact on human autonomy. About 16 per cent of users were worried about the technology’s impact on people’s ability to think critically.