Around 55,000 staff at EY’s US operations woke on Tuesday to find the wages they were paid on Friday had disappeared from their bank accounts after an error by the accounting firm’s payroll provider ADP.
The embarrassing mistake came as US workers grapple with a surge in living costs. US inflation hit 9.1 per cent last month, recording its biggest jump since November 1981.
The rare error also highlights the reliance of large companies on technology and the impact on customers and employees when systems fail.
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