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Positive feedback: the science of criticism that actually works
“化批评为力量”的三个阶段

It really is possible to get better at giving — and receiving — constructive criticism
在给予和接受建设性的批评方面做得更好,确实是有可能的。

Years ago, after I received some negative feedback at work, my husband Laurence told me something that stuck with me: when we receive criticism, we go through three stages. The first, he said, with apologies for the language, is, “Fuck you.” The second is “I suck.” And the third is “Let’s make it better.”

多年前,我在工作中收到一些负面反馈后,我的丈夫劳伦斯(Laurence)告诉我一件让我印象深刻的事:当我们受到批评时,我们会经历三个阶段。他说,首先是“去你妈的”,他为自己的用词感到抱歉。第二个阶段是“我糟透了”。第三个是“让我们做得更好”。

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