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Recruiters turn to AI in quest to find the perfect connection

Technology is being used to ‘clear the decks for human moments’

Speak to recruiters about what makes their job truly worthwhile, and many talk about the satisfaction of knowing they have paired the right candidate with the right job, leaving everyone happy.

But in the AI era, finding that perfect connection is proving challenging. Against the backdrop of a cooling labour market, the ease of making applications — from putting together a CV to optimising a cover letter to meet specific criteria — has fuelled what Daniel Chait, chief executive of hiring platform Greenhouse, calls an “AI doom loop”.

Companies are being inundated with applications — recent research from Greenhouse found applications per job have more than doubled since 2022 — but are constrained in their ability to distinguish between high-quality candidates and AI slop. “There’s less and less signal,” he says.

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