In 1986, Tom Stemberg opened the first Staples superstore in Massachusetts. Stationery retailers have not stood still since. By 1990, Mr Stemberg’s disruptive bright idea had spawned dozens of lookalike office supply warehouses. “When people asked how it felt to be the father of the industry, my answer was ‘I wish I’d used a condom’,” Mr Stemberg tells me.
1986年,汤姆•施滕贝格(Tom Stemberg)在美国马萨诸塞州开了第一家史泰博(Staples)大型超市。文具零售商自那以来就没有了安稳日子。到1990年,从施滕贝格那具有颠覆性的奇思妙想中,已诞生了几十家相互酷似的办公用品仓储超市。“当人们问我对成为该行业之父有何感想时,我的回答是‘我多希望自己当时戴了安全套’,”施滕贝格对我说。
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