观点领导力

Why nobody thinks to thank their boss
为什么没人感谢老板?

Your team think your job as a manager is to solve their problems. They are not there to solve yours
斯卡平克:团队会认为经理帮他们解决问题是理所应当的,经理不需要帮助,更不需要去感谢。这种等级距离是管理工作的一部分。

A new manager once approached me, a few months into her job. She was finding it hard. Hardest of all was the lack of gratitude. She had sorted out several problems for her team, but no one had said “thank you”. All they did was complain about something else.

有一次,一位新上任的经理来找我,当时她刚上任几个月。她发现这份工作很难。最难的是团队缺乏感激之情。她为她的团队解决了几个问题,但没有人说“谢谢”。他们所做的只是抱怨一些别的事情。

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