专栏职场

Feedback on your dinner party chat will do you good

You go to a formal dinner party. You talk to the person on one side during the starter, the other during the main course. Sometimes the conversation skips along, more often it drags and falters. You enjoy or endure the evening, and then you go home.

That is, unless you are Robert Hiscox. The founder of the eponymous insurance company told me some years ago that at the end of a dinner party he turned to the people on either side and offered feedback on how he had found their conversation. He would say: “I enjoyed hearing your views on the EU, but you might have asked me about mine.” Or: “It was interesting to learn about how well your child did in his A-levels, but you seemed reluctant to discuss other topics.”

At the time I was shocked. How could he be so rude? Mr Hiscox assured me that conversing at formal dinners is a skill; it is hard to get better at anything if no one tells you where you are going wrong. I protested that there was far too much feedback in the world anyway. Sometimes it was nice to be left alone to muddle through.

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露西•凯拉韦

露西•凯拉韦(Lucy Kellaway)是英国《金融时报》的管理专栏作家。在过去十年的时间里,她用幽默的语言调侃各种职场现象,并为读者出谋划策。她的专栏每周一出版在英国《金融时报》。露西在2006年获得英国出版业奖的“年度专栏作家”奖项。

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