As we clang towards our automated, robot future, the arts and sciences of management need an overhaul. Companies are heading for dramatic changes, and people are going to need different kinds of handling. But managers would rather merge, acquire or divest than analyse their own micro-behaviours. Few want to be told they would be better off managing an espresso maker than a team of real people.
在我们“哐当当”向自动化的机器人未来迈近之际，管理的艺术与科学也需要一场彻底变革。企业正迎来翻天覆地的变化，员工也需要不同的管理方式。但管理者宁愿进行合并、收购或业务剥离，也不愿细致入微地分析自身的行为。很少有人愿意听到这样的评价——比起管理一个真人团队，他们更适合管理一台咖啡机。
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