Employers have been trying to get inside their employees’ heads for more than a century. In 1920, Whiting Williams, a former personnel director in a steel company, even went undercover as a labourer before penning a book called What’s on the worker’s mind: by one who put on overalls to find out.
一个多世纪以来，雇主们一直试图了解员工的想法。1920年，一家钢铁公司的前人事主管怀廷•威廉斯(Whiting Williams)甚至以一名员工的身份进行卧底，之后写了一本书，叫作《员工心里在想什么：一名卧底员工的发现》(What’s on the workers’s mind: by one who put on overalls to find out)。
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