观点工作生活平衡

Should employers monitor more than mouse clicks of remote staff?

Bosses are encouraged to help employees manage clash of domestic and work responsibilities

US bank Wells Fargo this month said it had fired more than a dozen staff after an internal investigation found employees were simulating keyboard activity to create the impression of “active work”.

It is unclear what these workers were doing exactly. But since the pandemic moved office-based work into homes, sales of so-called mouse jigglers and other devices aimed at emulating work have surged.

Part of this is in response to some large companies using their own tech tools to monitor employees’ work, such as tracking clicks on keyboards and searches on websites.

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